PNG Air Reschedules Due to Fuel Shortage Supply

PNG Air Reschedules Flight Due to Fuel Shortage

Regretfully, PNG Air wishes to inform our customers and the travelling public that as a result of the stop fuel supply notice, our business is being impacted.
PUMA is no longer supplying PNG Air directly. Fuel at reduced levels is being made available by Pacific Energy in Port Moresby only. PNG Air is unable to access fuel in any port other than Port Moresby. The situation has impacted our schedule integrity.
There are no optics on an end date to the fuel crisis.

We have now been forced to drop our RPT schedules to reflect significantly reduced fuel availability. This is a direct consequence of PUMA’s decision to withdraw supply.

Scheduling decisions will be driven by fuel availability without compromising operational safety.

PNG Air is committed to supporting our national interest by continuing to service resource centre operations through our Simberi and Lihir networks.

During this time PNG Air will not be responsible for accommodating disrupted passengers as limited fuel allocation throughout the network places safety constraints and limits our ability to operate to published schedules.

At this time, refunds are not possible. Impacted customers will be rebooked.

Passengers will be updated continually regarding their flights.

Our Call Centre team will be in contact with customers who have purchased tickets for travel who could be affected by this announcement.

Updates regarding flights will also be posted via our social media platforms.

PNG Air sincerely apologizes for any inconvenience this may cause and appreciates your understanding during this time.

For more information, please contact our Call Centre on 16111 (Digicel toll free) or 7411 2644 (Bmobile and Telikom)

Thank you.

PNG Air Media Department
22nd February 2024