BSP Launches Biometrics Registration

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BSP PNG | In order to protect the bank and its customers from financial crimes such as identity theft and fraud, Bank South Pacific (BSP) has launched its Biometrics Registration which is now being rolled out to customers from December 2019 onwards in all its branches nationwide.


In launching biometrics registration this week, Group General Manager – Retail, Paul Thornton said that “financial crimes such as ‘Identity theft’ are increasingly becoming a problem around the world and in Papua New Guinea. To help to protect customer identity, BSP will be requesting our new and existing customers to register their biometrics (fingerprints) at their respective branches.”


On a BSP customer’s next visit to the branch, BSP team will register their fingerprints after providing verifiable identification documents. The customer will be required to scan two fingers, index and middle, simultaneously.  This process is repeated for both left and right hands. The BSP’s system will automatically enrol the customer after checking the database for duplicate fingerprints or account identifiers. Thereafter, the customer can verify their identity by simply scanning their enrolled fingers.


BSP Group General Manager Retail Banking, Paul Thornton


Mr Thornton said that this can be done when a customer comes into our BSP branches to request for a new or replacement card, apply for a loan and/or conduct other important banking transaction, “we can then check and register their fingerprint and confirm their identity.”


He said that biometrics is being implemented to also meet regulatory requirements to improve the bank process of “Know Your Customer” and for safe and secure transactions.


“We encourage all BSP customers to co-operate with our BSP Team to register their fingerprints in their next visit to a BSP branch,” concluded Mr Thornton.




About Bank South Pacific


Bank South Pacific (BSP) is an iconic and unique bank in Papua New Guinea and the Pacific, recognised for its strong commitment to the region.  We are a major commercial banking and finance group with assets of approximately PGKK23.050 billion

BSP has the largest branch network in Papua New Guinea, Cook Islands, Fiji, Samoa, Solomon Islands, Tonga and Vanuatu with sub branches and agents in rural locations. The BSP Group employs 4000+ people across the Pacific and Cambodia and proudly supports the communities that we operate in, through Community Projects, Sports, Education, Health, Culture and Financial Literacy.


Our branch network is complemented by electronic banking networks that can meet the banking needs of all customers wherever we operate.

  • 80+ Branches
  • 13 Premium Service Centres
  • 45  Sub Branches
  • 590++ Agents
  • 520 + ATMs
  • 13,000+ EFTPoS


We’re proud of our whole of bank capabilities whereby our teams in Corporate, Retail, Paramount and Treasury are able to provide solutions to our clients, drawing on our capabilities and broad presence. This capability is unmatched by our competitors.  PNG and the Pacific is our home. We have knowledge, history, experience and a commitment to the region that other financial institutes cannot offer.



Lavinia Mul | Manager – PR & Communications| Email:

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