IT & Social Media

BSP warns of Mobile SMS scams

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Bank South Pacific (BSP) is warning the general public and customers to beware of scams via text messages, emails, phone calls and letters.

In recent months hoax text messaging has increased due to the wide availability of mobile phones. Scammers also have been calling customers claiming, they are from BSP and advising them they have won a cash prize.

BSP Group General Manager – Retail Banking, Paul Thornton warned that the bank currently has no cash prize promotion giveaway, and will not call customers and ask for personal details such as PIN Numbers or Internet Banking Passwords. Customers are also warned not  to divulge Personal Identification Numbers (PINs), or passwords to anyone.

Furthermore, there are fraudsters who claim to represent BSP and facilitate loan processing with a commission charged for their services. Mr Thornton also warned that BSP does not engage 3rd parties to sell its loan products, and that all customers should only apply directly with branch staff for loan enquiries.

“Customers who are asked for any commission for loan approval are encouraged to report the matter to BSP. Furthermore, any customer should not entertain text messages or calls from fraudsters who request for personal information.”

Already many unsuspecting and gullible people have fallen victims to scam text messages and hoax emails from fraudsters who claim to be representing a bank or a reputable organisation.

He further adds, “BSP, like any other ­financial institutions ensures that client and customer information is treated and shared via proper processes and protocols. The bank has a stringent policy of non-disclosure regarding matters of information security and deals with customers accordingly. BSP will never request for personal information, Passwords or PINs from our customers.



Bank South Pacific (BSP) is an iconic and unique bank in Papua New Guinea and the Pacific, recognised for its strong commitment to the region.  We are a major commercial banking and finance group with assets of approximately PGK18.2 billion.

BSP has the largest branch network in Papua New Guinea, Cook Islands, Fiji, Samoa, Solomon Islands, Tonga and Vanuatu with branches and sub branches in cities and towns in these countries, and also in remote rural locations. Our branch network is complemented by electronic banking networks that can meet the banking needs of our customers wherever we operate.

The BSP Group employs 4000+ people across PNG and the South Pacific and services more locations and provides more ways of convenient banking in PNG than any other bank.

  • 70+ Branches
  • 13 Premium Service Centres
  • 42 Sub Branches
  • 400+ Agents
  • 400+ ATMs
  • 12,000+ EFTPoS

At BSP we are proud of our whole of bank capabilities whereby our teams in Corporate, Retail, Paramount and Treasury are able to provide solutions to our clients, drawing on our capabilities and broad presence. This capability is unmatched by our competitors.

PNG and the Pacific is our home. We have knowledge, history, experience and a commitment to the region that other financial institutes cannot offer.


Gorethy Semi | Head of Marketing, Public Relations & Communications


Stephanie Waide | Manager Public Relations & Communications

+675 305 7618 |